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  • some custom recipients if needed in BCC (a list of email addresses separated by spaces to add to the configured email recipients)
  • a custom text which will be add to the generated email if the [custom-text] placeholder is added into the template.

When the template you select allows custom texts and canned texts, then you can see an "Insert Canned Text" button under each of the custom text areas.

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If you click it, you're presented with a pop in window asking you to select one of the canned texts you configured. Once a canned anwser is selected, it is copied into the custom text area.

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When you hit the Prepare email button, a popup opens with a preview of the email that will be sent, as shown below.

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